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by Alan Hargreaves



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Entries in change management (11)

Tuesday
Oct012013

Dealing with speed

Constant evolution and competitive edge.

My phone asked me to upgrade several apps today. It often does, and I dutifully did so. If you want to avoid OMG territory when people borrow your phone, that’s what you do.

Today’s installations likely ironed out a few earlier bugs. Some added a new capability. Others look a bit different but most look much the same.

When it comes to consumer trends, ‘up’ is the new black. We are encouraged to constantly upgrade. We are upsized, often literally, and we are regularly upsold.

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