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« Beware: Cliches Ahead. | Main | Strategy Vs Tactics »
Tuesday
May062014

Stressful Decisions

The problem's inside our own heads.

On Friday, 16th October, 1987, I ended a prosperous week with a few drinks at the Singapore Cricket Club. Our stock broking firm was flourishing. I was young, reasonably arrogant, and a millionaire.

On Monday morning, Asian share prices collapsed. Global markets did likewise that night. By Tuesday morning I was in debt.

It was my first lesson in behavioural economics – the idea that investors are not rational human beings. Contrary to what I’d learnt at university, they are emotional ones.

I’m not talking about markets. I’m talking about people; people like me. That Tuesday, a colleague asked if I had seen the Japanese futures market. I presumed it had followed suit. And more, he said. That highly leveraged contract out-crashed everyone. It was probably the best buying opportunity of the decade.

I knew that, but making decisions in tough times is hard. From the sidelines I watched that contract rise several hundred percent over the next week. A rational investment decision would have bailed me out. I didn’t make one.

There are plenty of reasons.

Behavioural economists have made it clear our decisions are heavily impacted by emotions. Even smart people make dumb decisions under stress. “Availability bias” is one reason. When something really bad has just happened, it becomes evidence it can happen again, even if there’s only a remote possibility of it being repeated any time soon.

There’s also “gambler’s fallacy”, like a slot machine addict playing the same machine thinking each roll will get them nearer to a jackpot. In fact, machines are programmed to reset the odds for every turn. It might be 1000:1 when you play it the first time. It will still be 1000:1 when you play it again.

You are not alone.

Don’t rule yourself out just because you aren’t a gambling addict. Most of us get stuck in irrational behaviour ruts.

My 1987 gloom in was evidence of Daniel Kahneman’s “loss aversion”. Losses generate far stronger emotional responses than do the joys of winning. I’ve experienced this in sport and in business. Wins quickly become what happened yesterday; the impact of a setback can linger for days.

Other findings include “anchoring”, when we view the status quo as a benchmark, failing to see lateral alternatives available from a different perspective. Or the extremely common “confirmation bias”, where we only see evidence that supports our own view. That’s brought many a charismatic CEO undone.

One remedy is obvious.

There is always the flip side. Look for it. Do whatever you can to stand back and see the alternative view. Stay open. Get other input. It works both ways. Don’t just get others to point out the opposite of your pessimism. Have a devil’s advocate examine your optimism.

Taking a big plunge on Nikkei futures in 1987 might have been too brave for me, but a small wager would at least have been a rational response. At the time, I was stuck in my own head. 

An old saying says your head is like a dangerous neighbourhood. You shouldn’t hang around in there alone. One alternative is to value other opinions as much as your own.

 

Reader Comments (3)

Loved this article. So true.

May 7, 2014 | Unregistered CommenterSue Casey

Glad to hear I wasn't the only one who went broke in 1987. The only thing I remember is that no one could think of a reason why it happened, whereas the recent disaster had some obvious causes. 1987 was scarier for that reason.

May 11, 2014 | Unregistered CommenterRob Gregory

That's why I don't win on the pokies! Gonna stick to horses from now on.

May 11, 2014 | Unregistered CommenterVanillaCafe

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