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by Alan Hargreaves

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Entries in engagement (2)


Work happens to be part of life

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Is work-life balance such a good idea?

It has a nice ring to it, like it’s a state of calm. In the office, we’d competently manage stressful issues. At home, the family room would overflow with fulfillment.

Yet the conversation is never balanced. The focus is always on time, mainly a demand for more of the free variety. Work is the enemy, somehow divorced from life rather than an integral part of it.

Other judgments intervene. Women feel guilty of being absentee parents. Men feel they should be more than just providers. The conversation gets hijacked by working mother arguments.

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Why helping others is good for you

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Treating colleagues like customers. 

I once spent a few months working as a kitchen hand in a ski resort. It was the ideal job if you wanted to work on your skiing; not so great if you wanted to enjoy your work.

That wasn’t because the job was hard. It was because the chef was an idiot. His passion was customer service. He demanded the staff focus entirely on the experience of the diner. 

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